faq

How long will it take for my order to arrive?

The making process is a slow one, and depending on where you are in the world, shipping times will vary. For this reason, please allow up to 4-6 weeks for your order to be completed and delivered to you. Isa Knitwear is a very small (tiny) brand, and every piece is lovingly hand-crafted by a solo knitter one stitch at a time.

Where do you source your materials from?

I buy my wool through a company that sustainably sources their products from small family run businesses in Peru. No mulesing involved! The yarn is coloured using low impact dyes.

I buy all my vegan yarn through a company who also source their materials sustainably from small businesses in Peru. It's all organic, and is coloured using natural and low impact dues.

Who are you?

Isa Knitwear is run by (Isa)Bella Fenech, a 22y/o Australian, currently living and working in London.

Where does your brand name come from?

One time I went on a date with an Italian guy who insisted on calling me Isa even though I told him I didn't like it, so I never saw him again. Naming the brand after this bad date was sort of a joke at first, a place holder until I thought of something better, but then it grew on me and I liked the sound of it so here we are.

What's your DREAM knitting project?

My wedding dress.

If you have any questions that are not listed here, please fill out the form on the Contact page and we will get back to you via e-mail!

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